What is your cancellation policy?
If you need to cancel or reschedule your appointment, we ask that you give us 2 business days advance notice via phone message, or email in order that we be allowed ample time to fill your appointment time slot with other patients. No shows or cancellations are charged for the full appointment. Cancellations for emergency are weighed on a case by case basis by our staff. We are always happy to reschedule your appointment.
Do we carry supplements?
We have a large nutraceutical pharmacy stocked with amazing pharmaceutical grade supplements. We are conveniently open 5 days a week and you are welcome to stop by anytime during business hours to shop for supplements. We are also happy to ship supplements to you directly for a shipping fee, or you can email or call the office and we can have your supplements ready for you to swing by and pick them up. As a patient, you also have access to our online pharmacy, Fullscripts. Fullscripts is open 24 hours a day, 7 days a week for your convenience and carries many of our favorite products.
How can I get my prescription refilled?
In order to receive your prescription more quickly, it is best to reach out to the pharmacy directly to address prescription refills. The pharmacist will then send over a prescription request to our providers which can then be handled as quickly as possible. You are also welcome to email our staff directly at firstname.lastname@example.org
with your name, the drug name, dosage strength and frequency, quantity and name and address of the pharmacy and we will do our best to address these requests by end of business day. Be aware of your prescription quantity and plan ahead. Please know it may take up to one week to receive your new prescription, so be conscientious and allow enough time for all refill requests.
All new patients:
We require a credit card to hold your initial new patient appointment.
If you have any questions, please feel free to contact us